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舆情信息管理是政府积极应对群体性突发事件的一个全新视角。但是,当前地方政府对舆情信息管理的认识却明显滞后。2008年发生的贵州瓮安6.28群体性突发事件,代表性地反映了政府与民众之间关系的紧张局面,暴露出地方政府舆情信息管理在应对群体性突发事件中的严重缺位。如何在群体性突发性事件语境下构筑一个有效的舆情信息管理制度,是政府亟待解决的问题。
The public opinion information management is a brand new perspective that the government actively copes with group unexpected events. However, the current local government’s understanding of public opinion information management is obviously lagging behind. The group of 6.28 mass incidents in Weng’an, Guizhou Province, in 2008, represented the tensions between the government and the public, and revealed the serious absence of local public opinion information management in dealing with mass incidents. How to build an effective public opinion information management system in the context of mass emergencies is an urgent problem to be solved by the government.