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参考咨询工作中的定题跟踪服务是目前我国图书馆对客户提供的情报服务项目之一,是构成图书馆基本业务的重要内容。本文从定题跟踪服务的含义、特点以及如何优化定题跟踪服务等方面,对图书馆参考咨询工作中的定题跟踪服务进行初步探讨。
The fixed-point tracking service in reference work is one of the information service projects provided by our library to our customers and constitutes an important part of the basic business of the library. This article discusses the meaning and characteristics of the fixed-point tracking service and how to optimize the fixed-point tracking service to the fixed-point tracking service in the library reference work.