为了重建和谐的医患关系,维护正常的医疗服务秩序,维护医患利益,医患友好度的理念应运而生。医患友好度是一项反映以改善医疗服务为主题的评价方法,倡导医疗机构主动向患者提供就医信息及互联网工具,帮助患者管理好自己的健康,同时搭建便捷、高效的医患互动平台,回应患者的就医诉求等,以此为依托推进医患友好度试点工作。文章介绍了对此进行的实践探索。 In order to rebuild a harmonious relationship between doctors and patients, maintain the normal order of medical services, safeguard the interests of doctors and patients, the concept of doctor-patient friendship has emerged. Doctor-patient friendliness is a reflection on the theme of improving medical services evaluation method, advocate medical institutions take the initiative to provide patients with medical information and Internet tools to help patients manage their own health, while building a convenient and efficient interactive platform for doctors and patients, In response to the patient’s medical needs, etc., as the basis for promoting the doctor-patient friendly degree of pilot work. The article introduces the practical exploration of this.