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计算机电话集成将使规模最小的公司也能获得高技术呼叫中心的各种特性。ＪａｖａＴｅｌｅｐｈｏｎｙＡＰＩ可使电话和电信公司将其自己的技术同ＷｏｒｌｄＷｉｄｅＷｅｂ的技术融为一体
Computer-Telephony integration will enable the smallest companies to access the features of a high technology call center. JavaTelephonyAPI Enables Phones and Telcos to Integrate Their Own Technology with WorldWideWeb Technology