班组长是班组的核心,他们既是生产者,又是管理者,也是思想政治工作者。班组长的素质决定着班组的素质,最终还决定着企业的素质,所以要对班组长进行培训,以使他们明确班组建设的重要意义和主要内容;能够开展以全面质量管理为中心的各项管理;善于做好思想政治工作,带领班组成员共同前进。本讲主要介绍太原市电信局开展班组长培训工作的做法。这个局对班组长进行培训,大致可分为 The team leader is the core of the team. They are both producers and managers and they are also ideological and political workers. The quality of the team leader determines the quality of the team, and ultimately determines the quality of the company. Therefore, it is necessary to train the team leader so that they can clarify the significance and main contents of the team building; they can carry out various projects centered on total quality management. Management; good at doing ideological and political work, leading the team members to advance together. This lecture mainly introduces the Taiyuan City Telecommunications Bureau to carry out team leader training work. This bureau trains team leaders and can be roughly divided into