人际关系是行为科学的重要组成部分。通过对人际关系的研究分析,发现良好的人际关系可以激发人们的工作积极性,能较好地进行组织建设。改善协调好人际关系,能促进班组的生产经营发展。概括地说,班组领导的特点,就是在复杂多变的人际关系中,处理和影响班组成员并与之交往,从中找出一些可资遵循的规律以及因果关系,体现出班组管理者的领导艺术风格。案例从上网话题说起某班组在企业里非常出名,原因在于这个班组里有几个调皮捣蛋的年轻员工,白天上班不是打瞌睡就是出工不出力,还时不时地弄出点是非来。他们与班组其他成员关系也不十分融洽,车间换 Interpersonal relationships are an important part of behavioral science. Through the research and analysis of interpersonal relationships, it is found that good interpersonal relationships can stimulate people’s enthusiasm for work and can better organize. Improve and coordinate good interpersonal relationships, can promote the team’s production and management development. In a nutshell, team leaders are characterized by handling and influencing team members and interacting with them in complex and changing relationships, finding out some of the rules to be followed and the causal relationship, reflecting the leadership skills of team managers style. Case From the Internet topic talk about a team is very famous in the business, because in this group there are a few naughty young staff, go to work during the day is not dozing off or not work hard, but also make some mistakes from time to time. Their relationship with other members of the team is not very harmonious, the workshop change