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这个月,包月鲜花电商又“摊上事了”。名为马利筋的切花配材因为茎秆受损流出白浆,致使3位用户轻度过敏,电商随即回收了含有马利筋的4000束鲜花,并借此表示自己一向注重品质,关爱客户,不惜为200支未做处理的马利筋收回了20倍数量的产品,并向用户发送致歉短信,承诺将以一束花外加一个花瓶作为补偿。虽然如此,仍有少量客户不认可这种处理方式。
This month, the monthly electricity e-commerce is again “staging something”. Known as the milkweed cut flowers with stalk material due to stranded out of white pulp, resulting in mild allergies to 3 users, electricity suppliers immediately recovered with 4,000 bundles of milkweed flowers, and to show that they have always focused on quality, care The customer, having withdrawn 20 times the number of products for 200 unprocessed milkwere, sent an apology message to the user and promised to compensate for a bunch of flowers plus a vase. However, there are still a few customers who do not recognize this approach.