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从参考服务产生之初的四大职能入手,分析参考服务模式的价值评价指标,得出的结论是:参考服务模式的选择要符合图书馆服务的用户群的实际需要。
Starting from the four major functions of reference service, this paper analyzes the value evaluation index of reference service model and concludes that the selection of reference service mode should conform to the actual needs of library users.