世界上没有绝对完美的企业,无论经营得多好,也会存在缺陷,找到其缺陷所在,就等于发现了可乘之机。杰克是美国一家广告公司的市场调查员,因为工作需要,他几乎天天和客户打交道。有一天,他照例去拜访一位客户,正赶上客户在吃汉堡包,那位客户只吃了三分之二就不吃了,出于职业习惯,杰克就问他为什么不吃了,那位客户说:“像我这个年龄的人,饭量已经小了,而现在的汉堡包都是按照青少年的 No perfect business in the world, no matter how well-run, there will be flaws, to find the flaws, is equivalent to the discovery of opportunities. Jack is a market researcher at an advertising agency in the United States where he deals with clients almost daily because of his work. One day, as usual, he visited a client who was catching up with a customer for a hamburger. The client ate only two-thirds of the time and did not eat because of his professional habits. Jack asked him why he did not eat it. The client said: ”People like me have a diminished appetite, and now the hamburgers are all juvenile