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本研究的目的是检验管理者及其下属之间的关系。研究运用社会交换理论框架来衡量下属工作是否努力、是否因此得到了管理者的支持。本研究的样本是加拿大省级政府雇员(N=704)。结果显示,当公共部门雇员感受到管理者的支持、信任上级时,就会通过对管理者的承诺减少离职或工作拖延的可能性。本文从公共管理研究角度对结果进行了讨论。对实践工作者的启示管理者要想通过对下属工作努力程度的识别营造良好的工作氛围,需要给管理者更多管理职权范围内资源管理的自主权,实现角色的专业化。
The purpose of this study is to examine the relationship between managers and their subordinates. Whether or not the subordinate work is measured by the social exchange theory framework is therefore supported by the managers. The sample for this study was a Canadian provincial government employee (N = 704). The results show that public-sector employees reduce the likelihood of separation or delays through promises to managers when they feel supervisors are supported by managers. This article discusses the results from the perspective of public administration. Enlightenment to Practitioners If managers want to create a good working atmosphere by identifying the effort of subordinates, they need to give their managers more autonomy in managing resources within the scope of their authority and realize the professionalization of their roles.