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谣言是一种非官方的信息来源,是公众就重要而模糊的社会议题进行互动的产物,能够产生真实的效果。在杭州“5·10事件”中,谣言的产生和传播是社会矛盾凸显期这一结构性因素、环境保护这一重要的社会议题和相关信息的缺乏三个因素综合作用所导致的。谣言在这次社会冲突中发挥着促进社会成员的意识觉醒和合法性撤销,刺激社会冲突升级的作用。
Rumors are an unofficial source of information, a product of the public interaction on important and vague social issues that can produce real results. In Hangzhou, the “5.10 Incident”, the formation and dissemination of rumors is caused by the combined effect of three factors: the structural factor of prominent social conflicts and the lack of environmental protection, an important social issue and related information. Rumors played a role in promoting social awareness and awakening of legality in this social conflict and stimulating the escalation of social conflicts.