医疗护理风险管理是指对患者、医护人员、医疗护理技术、药物、环境、设备、医疗护理制度与程序等风险因素进行管理的活动。目的是使医疗护理风险系数降到最低程度,保障患者和医护人员的安全[1]。门诊换药室是患者流动性很强的治疗场所,每位患者文化程度、性情、职业各异,患者? Health care risk management refers to the management of risk factors such as patients, health care workers, medical care technologies, medicines, the environment, equipment, medical care systems and procedures. The goal is to minimize the risk factor for medical care and protect the safety of patients and healthcare workers. [1] Outpatient dressing room is a highly mobile patient treatment sites, each patient’s education level, temperament, occupation, patients?