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如何做到让客户满意,如何做到让客户惊喜,如何留住老客户,如何再挖掘老客户,这些问题的解答决定着你的未来。1.让你的售后服务超越客户期望值销售前的奉承,不如销售后的服务,这是保留永久客户的不二法则。如果你的服务能做得更好,那么客户必将忠诚于你。做销售就是在做服务。如果你想成功的话,请问你比别人服务做得好吗?所以现在赚不到钱只有两个原因:一是你服务的人数不够多,二是你服务的品质
How to achieve customer satisfaction, how to do to surprise customers, how to retain customers, how to re-tap the old customers, the answers to these questions determine your future. 1. Let your after-sales service exceed customer expectations Pre-sales flattery, as sales service, which is the only rule to retain permanent customers. If your service can do better, then the customer will be loyal to you. Do sales is doing service. If you want to be successful, are you doing better than other people’s service? So there are only two reasons why you can not make any money now. One is that you do not have enough people and the other is the quality of your service.