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为了帮助发展中国家的出口商进入欧盟市场,欧盟委员会于2004年2月专门设立了一个在线帮助平台(HELPDESK),介绍欧盟有关的海关条例、贸易规则、关税品种等贸易信息。目前这个免费的网上平台已经开通,欧盟的关税品种及税率、报关文件、原产地规则和贸易数据等均可在这个网站上查到。此外,这个网站还开通了一个在线论坛,以便于发展中国家的出口商与欧盟进口商进行交流。这个在线帮助平台今后还将进一步扩大所提供信息的范围,包括欧盟对进口产品的特定要求,如卫生和检疫标准、标签要求等。此外,该网站还将提供有关欧盟各国的税收种类和税率等信息。这一平台可以免费向出口商、进口商、贸易协会和政府提供以下内容服务:欧盟对发展中国家的优惠进口体系的有关信息;与欧盟及其成员国之间详细的贸易数据;便于发展中国家的出口商与欧盟进口商进行交流的平台;与贸易实践和贸易促进有关的其它机构和组织的连接。
In order to help exporters from developing countries to enter the EU market, the European Commission established an online HELPDESK platform in February 2004 to introduce EU trade information on customs regulations, trade rules and tariff varieties. At present, this free online platform has been opened, the EU tariff varieties and tax rates, customs documents, rules of origin and trade data can be found on this site. In addition, the website has also opened an online forum to facilitate the exchange between exporters from developing countries and EU importers. The online help platform will further expand the range of information provided in the future, including the EU’s specific requirements on imported products such as health and quarantine standards, labeling requirements and more. In addition, the website will provide information on tax types and tax rates in various EU countries. The platform offers free services to exporters, importers, trade associations and governments on the following topics: EU information on preferential import systems for developing countries; detailed trade data with the EU and its member states; ease for developing countries A platform for exporters to exchange views with EU importers; and links to other agencies and organizations involved in trade practices and trade facilitation.