西安金桥道歉服务公司是全国最先开展代人道歉、调解纠纷业务的公司,经理高曙东说:“道歉只是众多化解矛盾的方法中最醒目的一种,它提供了一个不一样的沟通渠道。”不是道歉是调解高曙东过去一直从事行政、职工教育、工会等工作。他擅长的就是做职工、家属思想工作。下岗后,他认为办个调解矛盾、传达歉意的公司有前途。 Xi’an Jinqiao Apology Service Co., Ltd. is the first company in the country to launch the apology and mediation disputes business. Gao Dudong, the manager, said: “Apology is just one of the most obvious ways to resolve contradictions. It provides a different communication channel. "It’s not an apology to mediate Gao Qidong’s past work in administration, employee education, trade unions, etc. What he excels at is the ideological work of employees and their families. After being laid off, he believes that it is promising to have a company that mediates contradictions and apologizes.