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目的:构建乡镇卫生院绩效评价指标体系,并对广州地区乡镇卫生院绩效进行评价,以提出改进其绩效的政策建议。方法:自行设计问卷对广州地区54家乡镇卫生院绩效指标进行普查,采用多种方法对资料进行统计分析,并结合专家咨询结果构建完乡镇卫生院绩效评价指标体系。结果:构建了完善的乡镇卫生院绩效评价指标体系并成功应用于实践。结论:构建的乡镇卫生院绩效评价指标体系具有较好的敏感性和可靠性,为卫生行政部门和利益相关方对乡镇卫生院进行科学评价提供了有效的工具。
OBJECTIVE: To establish a performance evaluation index system for township hospitals and to evaluate the performance of township hospitals in Guangzhou to propose policy recommendations for improving its performance. Methods: A questionnaire was designed by ourselves to conduct a survey of performance indicators of 54 township hospitals in Guangzhou and to adopt various methods to make statistical analysis on the data. Construct an index system of performance evaluation of township hospitals based on the results of expert consultation. Results: Constructed a sound performance evaluation index system of township hospitals and successfully applied to practice. Conclusion: The performance evaluation index system of township hospitals has good sensitivity and reliability, which provides an effective tool for health administrative departments and stakeholders to conduct scientific evaluation of township hospitals.