最近发现很多企业在找一门关于情商的培训课程,我问他们为什么要做这个培训,HR说:我们给员工做了大量技能和知识类培训,可是效果并不尽如人意。调查发现,有些人的专业能力不错,但是情商太低,导致在企业内部和同事的合作效率低下,在外部与客户的沟通也不到位,客户满意度低,所以需要给大家找些能提高情商的课程。 I recently discovered that many companies are looking for a training course on emotional intelligence. I asked them why they want to do this training. HR said: We did a lot of training on skills and knowledge for employees, but the effect was not satisfactory. The survey found that some people have good professional abilities, but the EQ is too low. This results in inefficient collaboration with colleagues within the company. Communication with external customers is not in place and customer satisfaction is low. Therefore, we need to find some people who can improve EQ. Courses.