电子商务(electron commerce)的概念涵盖非常之广,它不仅包括“在网络上进行商务活动”,而且还包括使活动得以安全实现的软件、硬件技术、技术方案设计和相应法律体系等,从广义上理解,是指人们应用各种电子手段来从事商务活动的方式。但从狭义上讲,是使商贸全过程的完成实现无纸化操作,即销售前的信息交流、销售中的手续办理和销售后的服 The concept of electronic commerce covers a very wide range. It includes not only “business activities on the Internet” but also software, hardware technologies, technical solutions and corresponding legal systems that enable the activities to be implemented safely. To understand, refers to people using a variety of electronic means to engage in business activities. However, in a narrow sense, it is to enable the entire process of commerce to realize the paperless operation, that is, the exchange of information before sales, the formalities for sale and the service after sales