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为了维护旅游者和企业的基本权利,保证业内从业者诚信经营,提高企业经营管理水平,促进行业旅游质量,我国制定了旅游法。旅游法对以往存在的旅游乱象进行了规范性调整,将保障旅游者权利,禁止强迫购物,禁止零负团费等明确写入法律,旅游法在规范旅行社和导游行为、调整旅游乱象的同时,也引发了新的社会问题,旅游团费上涨导致旅游客源量下降、禁止强迫购物让导游不敢向游客提供购物信息、游客闲暇时间明显增多让游客无所事事等。本文主要针对旅游法对旅游乱象的规范调整所引发的几个新的社会问题进行探讨,结合各方观点,初步探讨如何细化旅游法相关规定来处理相应问题。
In order to safeguard the basic rights of tourists and businesses, to ensure the integrity of business practitioners in the industry, improve the management level of enterprises, and promote the quality of industry travel, China has enacted the Travel Law. The tourism law regulates the chaos of tourism in the past, and guarantees the rights of tourists, forbidding forcible shopping, forbidding zero-negative fare and so on to be clearly written into the law. The Travel Law regulates travel chaos and tour guides At the same time, it also triggered a new social issue. The increase in tour fares led to a decrease in tourist arrivals, a forbidding of forced shopping to make tour guides afraid to provide tourists with shopping information, and a significant increase in leisure time for tourists to do nothing for tourists. This article mainly discusses some new social problems caused by the normative adjustment of tourism chaos in Travel Law. Based on the viewpoints of all parties, this paper discusses how to refine the relevant provisions of Tourism Law to deal with the corresponding problems.