在电信营业厅的窗口常遇到这样的事：有的用户缴完话费，发现有出入，认为数额不对，就说电信部门计费有误，而除长途电话外，市话、农话计次没有明细清单，营业员对此无法作出明确答复，有的就以“电脑计费不会错”的理由来解释，越是说不清道不明，用户越要求给予说法。从投 In the telecom business hall window often encountered such a thing: Some users pay the bill, found discrepancies, that the amount is wrong, that the telecommunications sector billing errors, and in addition to long-distance calls, local calls, Details list, the salesperson can not make a clear answer to this, and some on the “computer billing will not be wrong,” the reason to explain, the more can not tell Road unknown, the more the user requests for explanation. From the vote