调解员随着调解进程的顺利或受阻,与当事人一样,也会产生各种积极情绪和消极情绪。调解员的情绪,尤其是消极情绪会对调解的进程和结果产生重大影响,此时调解员要善于对情绪进行管理和调适。在调解员各种消极情绪中,偏见的危害最大,调解员要对其予以特别关注和处理。 Mediator As the mediation process is smooth or blocked, like the parties, it also produces various positive emotions and negative emotions. Mediators mood, especially negative emotions will have a significant impact on the mediation process and the results, at this time mediators should be good at managing and adjusting emotions. Among the various negative emotions of mediators, prejudice is most harmful, and mediators should pay special attention to and deal with it.