百货不景气,电商冲击是原因,但不是根本。日本百货业同样经历过低谷,却能通过拓展功能、提供更贴心的服务,逐步恢复了生机数年前,百货商店在中国零售市场占有重要一席,然而随着购物方式转变,加之租金及劳动力成本上涨等因素,中国传统百货业利润空间不断摊薄,关店重组之风席卷全国。面对成本难消解、产品同质化,以及移动电商冲击,百货业未来将何去何从? Department store slump, e-commerce impact is the reason, but not at all. Japanese department stores also experienced low troughs, but they could gradually restore their vitality by expanding their functions and providing even more intimate services. A few years ago, department stores held an important place in the Chinese retail market. However, with changes in shopping modes and rental and labor costs Rise and other factors, China’s traditional department store profit margins are constantly diluted, closing the reorganization of the wind swept the country. Facing the cost of difficult to digest, product homogeneity, and the impact of mobile e-commerce, department store industry will go from here?