流言谣言的存在警示着社会过程的种种风险,也提供了社会预应的重要信息。社会管理中需要立足文化心理,把握流言谣言特点和传播规律,实现信息公开和危机预应。特别需要完善政府服务功能,提高应急和济护能力,培育社会责任,进而有效避免社会震荡,促进和谐发展。 The existence of rumor rumors is a warning of the risks of social processes and also provides important information about social preconditions. Social management needs to be based on cultural psychology, to grasp the rumor characteristics and spread rumors, to achieve the openness of information and pre-crisis. In particular, it is necessary to improve government service functions, enhance emergency and economic support capabilities, foster social responsibility, and thus avoid social turbulence and promote harmonious development.