营销服务质量承诺制度汪纯孝近年来，管理咨询公司、房地产中介公司、广告公司、医院、投资银行、保险公司、会计师事务所等专业服务性企业日益重视眼务质量承诺制度。这些企业的经验表明：服务质量承诺制度可促使企业提高服务质量，增强客户忠诚感，扩大企业的市场份额。... Marketing Service Quality Commitment System Wang Chunxiao In recent years, professional service companies, such as management consulting companies, real estate agencies, advertising companies, hospitals, investment banks, insurance companies, and accounting firms, have increasingly attached importance to the eye quality commitment system. The experience of these companies shows that the service quality commitment system can promote enterprises to improve service quality, enhance customer loyalty, and expand their market share. ...