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电信运营商的批发部门和零售部门应该建立怎样的关系?是完全独立还是紧密绑定?OVUM认为应该介乎其中。如今很多电信运营商都设立了批发部门和零售部门,其中零售部门面向最终用户提供业务,批发部门面向本公司的零售部门及其它运营商提供服务。以BT(英国电信)为例,该公司设立了批发部(BT Wholesale)和零售部(BT Retail)。其中批发部负责运营英国电信的网络,为英国电信的其它部门以及其它通信公司提供网络服务,零售部则负责为企业和住宅用户提供服务。近年来,许多运营商的批发部门和零售部门之间的关系发生了变化,业界对于运营商内部的两个部门应该建立怎样的关系进行了热烈讨论。电信管制机构也在积极思考这一问题。
What kind of relationship should be established between the wholesale and retail branches of telecom operators? Are they completely independent or tightly bound? OVUM thinks it should be in between. Today, many telecom operators have set up wholesale and retail divisions. The retail division provides end-user services and the wholesale division serves the retail division and other operators of the company. BT (BT), for example, has set up BT Wholesale and BT Retail. The Wholesale Department is responsible for the operation of BT’s network, network services for other BT departments and other telecommunications companies, and the Retail Department for corporate and residential users. In recent years, the relationship between the wholesale and retail divisions of many operators has changed. The industry has heated discussions about what kind of relationship should be established between the two divisions within the carrier. Telecommunications regulatory agencies are also actively thinking about this issue.