美国心理学家、管理学家梅奥根据“霍桑试验”所阐发的群体关系理论一向为企业管理理论研究者所推崇,给现代企业管理提供了重要的理论基础。群体关系理论所界定的群体,是指为了实现某个特定的目标,由两个成员以上行为相互作用、心理相互依赖的个体组合而成的人的集合体。这是介于个体与组织之间的概念。群体成员之间存在着相互交往的关系,具有稳定的结构。心理上,他们将自己与本群体之外的人区别开来,而本群体内部,彼此之间却存在着最基本的心理认同和起码的归属感。这样 The theory of group relations elaborated by American psychologist and management scientist Mayo according to Hawthorne’s test has always been advocated by business management theory researchers and provided an important theoretical basis for modern business management. The group defined by the theory of group relations refers to the collective of individuals composed of two individuals whose behaviors are interdependent and psychologically interdependent in order to achieve a specific goal. This is the concept between an individual and an organization. There is a reciprocal relationship between group members, with a stable structure. Psychologically, they distinguish themselves from those outside this group, and the most basic psychological identity and minimum belonging among themselves within the group exist. such