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要充分发挥图书馆的作用,必须在选书、分编、借阅管理、馆舍布局乃至规章制度上都把读者放在首位,把为读者服务作为图书馆工作的重中之重。服务读者必须要了解读者,接近读者,倾听读者的心声,掌握读者需求状况,有的放矢,才能真正满足读者的需求。一、图书馆读者服务工作的现状(一)群众对图书馆知晓率偏低。在我国,图书馆基本成为每个城市不可或缺的文化场所,尤其是一些大型的图书馆,直接为科学研究提供丰富的资料,为经济
In order to give full play to the role of the library, readers must be prioritized in the process of selecting books, distributing books, borrowing books, arranging the houses and even rules and regulations, and taking the service of readers as the most important task in library work. Service readers must understand the reader, close to readers, listen to the reader’s voice, master the needs of readers, targeted, in order to truly meet the needs of readers. First, the status of the library reader services (A) the awareness of the masses of the library is low. In our country, the library has become an indispensable cultural place in every city. In particular, some large libraries provide rich materials directly for scientific research,