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一、质量指标体系改革的必要性邮电通信的性质、特点和作用,决定了邮电通信质量的特殊重要性。建国以来,我国邮电通信部门在实践中逐步形成了一套比较完整的质量管理方法和质量指标体系,对于保证较好地完成各项通信任务,起了重要作用。但是,随着邮电体制改革的深入,现行邮电通信质量指标体系(以下简称指标体系)越来越不能适应形势发展的需要:一是脉络不清,缺乏系统性,各种各样的“率’不下十个,考核起来矛盾较多。二是实行经济核算制和新会计制度以后,企业对邮电通信生产的数量,是
I. The Necessity of the Reform of the Quality Index System The nature, characteristics and functions of the postal and telecommunications communications determine the special importance of postal and telecommunications quality. Since the founding of the People’s Republic of China, the postal and telecommunications departments in our country have gradually formed a set of comparatively complete quality management methods and quality index systems in practice, playing an important role in ensuring better completion of all communication tasks. However, with the deepening of postal system reform, the current indicator system for the quality of postal and telecommunications services (hereinafter referred to as the index system) can not meet the needs of the development of the situation more and more. First, it is not clear that there is a lack of systematic and systematic “rate” Not less than ten, the examination up more contradictions.Second, after the implementation of the economic accounting system and the new accounting system, the number of enterprises to post and telecommunications production is