关键绩效指标法(KPI)是用于企业绩效考核的重要工具,在设置权重环节,传统的方法是依据实际操作经验或标杆企业的现成方案来确定,缺乏量化和适应性。针对这些问题,作者探索以层次分析法(AHP)来进行指标权重设置工作,帮助企业更加科学的用好这个绩效考核工具。 The Key Performance Indicators (KPI) is an important tool for the performance appraisal of enterprises. In setting the weights, the traditional method is based on practical experience or the existing solutions of benchmarking enterprises, lacking of quantification and adaptability. In response to these problems, the author explores the use of analytic hierarchy process (AHP) to set the weight of indicators, to help enterprises make more scientific use of this performance appraisal tool.