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许多长期研究变革的领导者都清楚,人是变革中最重要的因素。归根结底,只要掌握了变革管理中“人性”的一面,就能把握变革管理的命脉
Many leaders who have long studied change are well aware that people are the single most important factor in change. After all, as long as the “human nature” of change management is mastered, the lifeblood of change management can be mastered