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去年6月26日,来自湖北省孝感市一个名叫詹望林的中年人,来到金华市民援助中心金华日报值班室,向记者投诉这样一件事:6月22日,詹拿了一件西服去金华国贸宾馆的洗衣部干洗。24日取衣服时,他发现洗好的西服上有一条长达5厘米的刀割口子。据詹说,他送洗的衣服是日本旧西装,价值1700元。此后,他为赔偿问题多次与宾馆交涉,但对方总说查查看,没有一个说法。詹为此愤愤不平,强烈要求金华日报主持正义,对该宾馆这种对消费者不负责任的行为给予舆论监督。值班记者听了投诉非常重视,专门到国贸宾馆作了调查,纠纷的经过大致如詹所述,但是对西服被刀割破的责任认定,双方有明显的分歧。宾馆认为,衣服洗好后交到顾客手上时是完好无损的,不
On June 26 last year, a middle-aged man named Zhan Wanglin from Xiaogan City, Hubei Province, came to Jinhua Daily Duty Office of Jinhua Citizen Aid Center and complained to reporters about such a thing: On June 22, Jen took a suit Jinhua International Trade Hotel Laundry Department dry cleaning. When he took his clothes on the 24th, he found that the washed suit had a knife cutout of up to 5 cm in length. According to Zhan, the clothes he sent to wash were old suits in Japan worth 1,700 yuan. Since then, he negotiated with the hotel several times for compensation, but the other party always said check, there is no one. For this reason, Zhan was indignant and urged Jinhua Daily to uphold justice and give public opinion on the irresponsible behavior of the hotel. Reporters listened to the complaints very seriously, specifically to the International Trade Hotel made a survey, the dispute is generally as described by Zhan, but the suit was cut knife responsibility, the two sides have obvious differences. The hotel thinks that the clothes are intact and handed to the customer when they are in good condition, no