很多店员朋友抱怨:药店越来越多,客源越来越难掌控,回头客也日渐缩水,所以销售业绩往往也差强人意。我们不能左右公司的政策,不能左右药品价格,就只能从自身出发,尽量多掌握销售技巧,使自己的业绩在竞争中脱颖而出,做自己业绩的主人!店员应具备的基本素质:完备的药品知识,积极的工作状态,掌握消费心理学,施展销售技巧。 Many clerk friends complain: more and more pharmacies, customers increasingly difficult to control, repeat customers are increasingly shrinking, so the sales performance is often unsatisfactory. We can not control the company’s policies, can not be about the price of drugs, they can only proceed from their own, as much as possible grasp of sales skills, so that their performance in the competition come to the fore, to be the masters of their performance! The clerk should have the basic qualities: complete medicines Knowledge, positive work status, master of consumer psychology, display sales skills.