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11月18日,沈阳市供热管理办公室发布2016~2017年度采暖期第1号供热调度令。要求各供热单位所属大型热网和集中供热热源厂、热电厂要加强运行组织,提前调整好供热参数,为保证供热设备安全,热网供、回水温度要逐步升温,实行连续供热(区域锅炉房保证锅炉运行时间不少于16小时),确保居民室温18℃以上。沈阳市供热办要求各供热单位加强客服接待工作,对用户提出的供热问题及时解答;对用户报修的供热问题做好记录,并及时安排维修人员到现场处理,做到
November 18, Shenyang Heating Management Office released 2016 ~ 2017 heating period No. 1 heating dispatch order. Requirements of the heating unit belongs to a large heat network and central heating heat source plant, thermal power plant to strengthen the operation of the organization, adjust the heating parameters in advance, in order to ensure the safety of heating equipment, heat supply network, return water temperature to be gradually raised, the implementation of continuous supply Heat (regional boiler room to ensure that the boiler running time of not less than 16 hours), to ensure that residents at room temperature above 18 ℃. Shenyang City Heating Office requirements of the heating units to strengthen customer service reception, the heating issues raised by the user in a timely manner to answer; the user to repair the heating problems to make a record, and timely arrangements for maintenance personnel to the scene to do so