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本文从语用学角度研究门诊医患会话患者答语信息过量现象,试图解释这一现象的顺应特征。我们把患者信息过量应答理解为:在门诊医患交际问答过程中,患者除了提供医生所期望的、必要的信息外,还提供过量信息的动态过程。本文援用Vesrchueren的顺应理论为理论框架,分析门诊医患交际中患者信息过量应答的本质和语用功能。我们认为,患者应答语信息过量是为了实现其交际目的而对各种语境因素做出顺应性选择的动态过程,主要涉及交际目的和语境变量(包括物质世界、社交世界和心理世界)。此外,我们也从文化的视角探讨了患者应答语信息过量产生的理据。
This paper studies the over-expression of answer messages in outpatient clinic conversations from the perspective of pragmatics and attempts to explain the compliance characteristics of this phenomenon. We understand the patient’s over-response message as follows: In the outpatient and patient communication question and answer process, the patient in addition to providing doctors the necessary information, but also provides a dynamic process of excessive information. In this paper, Vesrchueren’s Adaptation Theory is used as the theoretical framework to analyze the essential and pragmatic functions of patient information overreaction in outpatient services. In our opinion, the excess of patient response message is a dynamic process of complying with various contextual factors in order to achieve their communicative goals, mainly involving communicative purpose and contextual variables (including physical world, social world and psychological world). In addition, we also explore the rationale for over-generation of patient response messages from a cultural perspective.