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国内客车业竞争正经历着从注重产品品质到关注客户价值的深化转变。而作为公路客运重要载体的客运车辆,则成为提升服务的重要途径。春运是道路运输行业一年一度的工作重点,也是衡量企业产品及服务水准的年度舞台。随着产业升级的不断推进,国内客车业竞争正经历着从注重产品品质到关注客户价值的深化转变。而作为公路客运重要载体的客运车辆,则成为提升服务的重要途径。每年春运期间,为了充分保障道路车
The domestic passenger car industry is experiencing a deepening shift from focusing on product quality to focusing on customer value. Passenger vehicles, which are important carriers of road passenger transport, have become an important way to enhance service. Spring Festival is the annual transportation industry focus, but also the annual stage of the enterprise product and service standards. With the continuous promotion of industrial upgrading, the domestic passenger car industry is experiencing a deepening shift from focusing on product quality to focusing on customer value. Passenger vehicles, which are important carriers of road passenger transport, have become an important way to enhance service. During the Spring Festival each year, in order to fully protect the road car