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小周是上海三菱电梯有限公司的一名网络管理员,每天的工作需要在12.8万平方米的厂区来回奔波,为总部的500多台PC进行维护和检修。小周经常遇到硬件和软件两方面的故障,遇到一些软件和系统上的故障还好,打个补丁程序或者重新安装一遍系统就解决了,如果是硬件故障则要麻烦一些,需要察看完故障原因后再赶回办公室拿更换的配件。如此忙碌却又只是简单重复的工作,让小周非常头疼。那天,小周又说起这事,“有没有一种集中管理软件,我只需坐在自已电脑旁就可以察看到各方面的故障?如果是软件故障,我可以通过网络远程控制管理,而不必为装补丁程序等简单工作就亲自去一趟;如果是硬件问题,我可以在控制中心事先了解硬件故障的具体情况,做到有备前往,只跑一趟就解决问题?”现在,他的这些想法随着CA的Unicenter和eTrust的实施变成了现实。
Xiao Zhou, a network administrator at Shanghai Mitsubishi Elevator Co., Ltd., needed to go back and forth in a 128,000-square-meter factory every day to maintain and overhaul more than 500 PCs at headquarters. Xiao Zhou often encounter both hardware and software failures encountered some software and system failures okay, hit a patch or re-install the system to solve, if it is a hardware failure you have to trouble some need to look finish After the cause of the malfunction and then back to the office to take replacement parts. So busy but only a simple duplication of work, Xiao Zhou is a big headache. That day, Xiao Zhou talked about this matter, “Is there a centralized management software, I just sit next to their own computers can see all aspects of the fault? If it is software failure, I can remote control management through the network, and Do not have to go to the patch for simple tasks such as patches; if it is a hardware problem, I can understand the specific circumstances of the hardware failure in the control center in advance, be ready to go, only a trip to solve the problem? ”Now, he These ideas come true with the implementation of CA’s Unicenter and eTrust.