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一九八五年夏,机械工业部赴美拖拉机修理考察组一行六人到美国八个地方、十四个单位进行了考察。这些单位有制造公司所属的技术服务中心、发动机再生厂,有为某公司服务的销售与维修结合的代理商,也有独立经营的发动机再生厂或专业化的零件、总成再生厂。这次考察收获很大,看到了美国不但开展汽车、拖拉机、工程机械(以下简称机械)修理,而且经过近几十年的发展,修理业已具相当规模,它在美国机器制造业不十分景气的今天仍在继续发展;看到了机器制造企业从设计开始就考虑到良好的维修性,并且具有完整的用户服务系统和周到的服务,实行设计、生产、配件供应、培训、维修、技术发展一体化的组织形式,
In the summer of 1985, a six-member delegation from the Ministry of Machinery Industry went to the United States to conduct inspections in eight places and fourteen units in the United States. These units include a technical service center and an engine regeneration plant of a manufacturing company, an agent that combines the sales and maintenance of a company, and an independently operated engine regeneration plant or a specialized component and assembly recycling plant. The visit was very successful. It was seen that the United States not only carried out repairs for automobiles, tractors, and construction machinery (hereinafter referred to as machinery), but after decades of development, the repair industry has reached a considerable scale. It is not very booming in the U.S. machine manufacturing industry. Today continues to develop; seen from the beginning of the design of the machine manufacturing companies to consider a good maintenance, and has a complete user service system and thoughtful service, implementation of design, production, parts supply, training, maintenance, technology development integration The form of organization,