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从八十年代中期至今的短短十多年时间里,国内办公自动化应用系统已历经两代,实现了两次革命性的飞跃。随着二十一世纪知识经济时代的到来,知识已经成为经济增长和社会发展以及企业成长的关键性资源,最大限度地掌握和利用知识越来越成为企业与机构信息化建设的核心。在这种背景下,办公自动化领域不可避免地孕育着一场新的革命:从以工作流程为中心的第二代办公自动化系统提升到以知识管理为核心的第三代办公自动化系统,
In the short span of more than a decade from the mid-1980s to the present, the domestic office automation application system has gone through two generations and achieved two revolutionary leap. With the advent of knowledge economy in the 21st century, knowledge has become a key resource for economic growth, social development, and business growth. Maximizing and utilizing knowledge has increasingly become the core of enterprise and institution information construction. Under this background, the field of office automation inevitably breeds a new revolution: from the second-generation office automation system centered on workflow to the third-generation office automation system with knowledge management as the core.