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中国保安服务业,是改革开放和市场经济的产物。因此,保安队伍的生存和发展,也必然离不开社会主义市场经济中优胜劣汰的规律。我公司建立近十年来的实践证明,经济效益是保安队伍生存的根本,服务质量则是保安队伍能否发展的关键。而服务质量的高低,又是通过每个保安人员的劳动具体体现出来的。常言道:“打铁先靠自身硬。”那么如何加强保安队伍建设,提高保安队伍的整体素质呢?我们认为必须具备三个条件:一是要有一个坚强的领导集体和正确的领导决策;二是须要有一整套严密的管理制度和落实各项制度的有力措施;三是须要有一支比较稳定的队伍和经过严格训练的服务技能。三者缺一
China’s security service industry is a product of reform, opening up and market economy. Therefore, the survival and development of the security forces must also be inseparable from the law of survival of the fittest in the socialist market economy. Our company established nearly a decade of practice has proved that economic efficiency is the fundamental survival of the security team, service quality is the key to the development of the security team. The quality of service is reflected in the work of each security guard. As the saying goes: “blacksmith first rely on their own hard.” So how to strengthen security team building, improve the overall quality of the security team? We think we must have three conditions: First, there must be a strong leadership and the correct leadership decision-making ; Second, there is a need for a rigorous set of management systems and effective measures to implement the various systems; third, there must be a relatively stable team and well-trained service skills. None of the three