“人力资源是企业的第一资源”已成为所有企业的共识。人的确重要,就如“企”字的结构一样,去掉“人”就剩“止”了。既然人如此重要,企业该如何做呢?在企业里,人按作用一般分为三类,一是高层领导;二是中层管理者;三是一线员工。企业管理现状是人们过于重视管理者的带头示范作用,却忽略了与顾客、市 “Human resources is the first resource ” has become the consensus of all enterprises. People are really important, just like the structure of the word “企”, the only thing left is “人”. Since people are so important, how should the enterprise do? In the enterprise, people are generally divided into three categories according to their functions, one is the senior leadership; the second is the middle management; the third is the front-line staff. The status quo of enterprise management is that people pay too much attention to the leading role of managers, but ignore the customers,