This thesis is aimed at analyzing the operational efficiency of logistics companies processes.That sends goods to China by analyzing the value of activities.Value Stream Mapping and presenting guidelines for the improvement of the sample companies’ operational processes to be efficient in terms of time and various working processes.The data used for this study were collected at a sample logistics company in Chiang Mai Province.It covers the transportation of goods to customers abroad.The results of the study of activity analysis using technique Value Stream Mapping and Lean concept when considering the processes,procedures in the system.Found that the operating processes were inefficient and there is a redundant workflow inefficient.This study presents a way to improve work processes.To reduce the work process of employees that are redundant.With the introduction of the information system to make warehouse management more efficient.Considering the operational processes in the company,it was found that（1）customer service,there are actions that need to be improved in time.Is a service in every process from receiving goods to documents for packages that need to be exported.（2）The process of receiving-picking products is carried out by bringing the goods to the location.Where they have been rearranged according to importance by applying the knowledge of the way Logistics to be corrected and improved appropriately（3）Reduce operational procedures of employees,which is an inefficient operating procedure by bringing information systems to help make operations more convenient and faster.（4）Design product plans and product storage.By analyzing the area of the warehouse and the quantity of raw materials available in the warehouse and（5）Distributing questionnaires to assess customer satisfaction.To know the level of satisfaction in the overall.