业务外包是企业在内部资源有限的情况下,仅保留其最具竞争优势的核心资源,借助于外部最适宜的专业化资源予以整合,以优化企业资源配置,从而实现企业自身持续发展的一种战略管理活动。据互联网数据中心的资料,2003年全球资源外包服务开支突破了1510亿美元,其中美国超过810亿美元 Outsourcing is the business enterprise with its internal resources limited, retaining only its most competitive core resources, with the help of the most appropriate external professional resources to be integrated in order to optimize the allocation of corporate resources in order to achieve a sustainable development of enterprises Strategic management activities. According to data from the Internet Data Center, spending on global resource outsourcing broke through 151 billion U.S. dollars in 2003, of which the U.S. surpassed 81 billion U.S. dollars