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目的探讨规范性静脉输液流程对开展优质门诊护理服务的作用。方法选取2015年1月至2015年12月来我院门诊就诊的的2000例输液患者作为观察组,对观察组患者进行规范化的门诊输液流程,同时随机选取同期来我院门诊就诊的2000例患者作为对照组,并对对照组患者实行普通的输液护理。并对两组患者在输液过程中的发生的护理缺陷及患者的满意度进行调查。结果观察组患者在输液过程中发生的护理缺陷要明显少于对照组患者。同时观察组患者普遍对护理较为满意,治疗效果也要明显优于对照组患者。结论实施规范化的静脉输液流程能够有效的预防与防止护理缺陷的发生,并在一定程度上提高患者对门诊输液的满意度。值得临床借鉴与推广。
Objective To explore the role of standard intravenous infusion in carrying out quality outpatient nursing services. Methods A total of 2000 infusion patients from our hospital from January 2015 to December 2015 were selected as the observation group to carry out a standardized outpatient infusion procedure in the observation group and randomly selected 2000 patients who came to our hospital during the same period As a control group, and the control group of patients with ordinary infusion care. The two groups of patients in the infusion process of nursing defects and patient satisfaction survey. Results The observation group patients in the infusion process occurred in the care deficit was significantly less than the control group of patients. At the same time, the patients in the observation group were generally satisfied with the nursing, and the treatment effect was also better than that in the control group. Conclusion The implementation of standardized intravenous infusion process can effectively prevent and prevent the occurrence of nursing defects, and to a certain extent, improve patient satisfaction with outpatient infusion. Worthy of clinical reference and promotion.