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根据某区域中心医院45153例住院患者的病案信息和1250名住院患者的医疗需求问卷调查资料,采用回顾性分析和因素分析,了解社区患者的医疗需求和该院对社区患者医疗需求的满足程度,并提出四项对策:1、确立目标市场,进行市场定位;2、加强专科建设,发展适宜技术;3、狠抓质量管理,提高服务水平;4、调整内部结构,优化资源配置。
According to the medical record information of 45153 inpatients in a regional center hospital and the medical needs questionnaires of 1250 inpatients, retrospective analysis and factor analysis were used to understand the medical needs of community patients and the hospital’s satisfaction with the medical needs of community patients. And put forward four countermeasures: 1. Establish a target market and conduct market positioning; 2. Strengthen specialties and develop appropriate technologies; 3. Pay close attention to quality management and improve service levels; 4. Adjust internal structure and optimize resource allocation.