如何切实转变机关作风,提高为基层、为群众办实事的服务质量和办事效率?湖南株洲市劳动和社会保障局去年以来,坚持把开展“群众第一,基层第一,优质服务” 活动与实行“首问责任制”有机结合起来,以落实“首问责任制”为重点,以组织竞赛为主要形式,以监督考核为手段,取得明显效果。该局获得市双文明建设先进单位称号。 在开展“两一一优”活动中,该局以抓“首问责任制” 为突破口,设置首问责任制接待处,排出值班表,安排副科以上干部轮流值班,负责接待和登记来局办事的单位、群众,提供情况咨询、政策解 How to effectively change the working style of the organ and improve the quality of service and efficiency for doing practical work for the masses? Since last year, the Labor and Social Security Bureau of Zhuzhou City, Hunan Province has persistently carried out the activities and implementation of “the masses first, grass-roots first, quality service” The “first question accountability system” is organically combined with the implementation of the “first question accountability system” as the key point, with the organization contest as the main form and the supervision and assessment as the means to achieve obvious results. The council won the municipal bicivilized construction advanced unit title. In launching the “two hundred and eleven excellent” activities, the bureau set a “first asking responsibility system” as the breakthrough point, set up the reception desk of the responsibility system for the first question, discharged the duty watch, and arranged cadres at the deputy section to take turns to take turns to take charge of receiving and registering affairs The units, the masses, providing information consultation, policy solution