百货企业是我国零售业态中的主导形式。长期以来 ,百货企业特别是大型百货企业形成了强大的经营优势 ,在零售业中独占鳌头。然而 ,近年来百货业发展趋缓 ,效益滑坡 ,亏损面扩大 ,市场主导地位发生了动摇。为此 ,如何使百货企业摆脱困境就成为企业界和学术界、实践和理论两方面? Department stores are the dominant form of retail sales in China. For a long time, department stores, especially large-scale department stores, have formed a strong business advantage and have dominated the retail industry. However, in recent years, the development of the department store industry has slowed down, the efficiency has declined, and the loss has expanded. The dominant market position has been shaken. For this reason, how to make department store companies get out of their predicaments becomes the business community and academia, both in practice and in theory?