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Web2.0的出现和广泛使用,使网络互动的概念深入人心,对图书馆网络互动服务的研究逐渐引起了学者们的关注。以华北地区高校图书馆网络互动服务为研究对象,对高校图书馆网络互动平台的搭建情况和网络互动服务项目开展现况进行调查。华北地区高校图书馆网络互动服务发展不均衡,北京和天津市高校图书馆网站建设水平和互动服务开展情况较好,OPAC服务和参考咨询服务是最为普遍的互动服务项目。高校图书馆需从平台建设、深化互动服务功能、人员队伍等方面切实提高网络互动服务的质量与水平。
The emergence and widespread use of Web 2.0 make the concept of network interaction deeply rooted in the hearts of people, and the research on the interactive service of library network has gradually drawn the attention of scholars. Taking the network interactive service of university library in North China as the research object, this paper investigates the construction of the network interactive platform of university libraries and the status quo of the development of network interactive service projects. The network interactive service of university library in North China is not developed well. The website construction level and interactive service of university library in Beijing and Tianjin are well developed. OPAC service and reference service are the most common interactive service projects. University libraries need to effectively improve the quality and level of network interactive services in terms of platform construction, deepening of interactive service functions and personnel teams.