檀老师:近来发现周围员工对日常工作的积极性在降低,抱怨多、对完成工作没信心、情绪易出现波动,脾气暴躁、易怒等。请问对这种情况该怎样调节,并提高其积极性呢?王书涌王书涌:确实,员工的工作积极性对企业来说无比重要。管理学的无数案例表明,一个企业的成功经营不仅取决于它所拥有的资源多寡,而且在很大程度上是与其员工的工作积极性(士气)密不可分的。这不单是表 Tan teacher: Recently found that the staff around the enthusiasm for daily work in reducing, complaining, no confidence in the completion of work, emotional fluctuations, temper, irritability and so on. May I ask how to regulate this situation and increase its enthusiasm? Wang Shu-yong Wang Shu-chun: Indeed, the staff’s enthusiasm for work is extremely important to the enterprise. Numerous cases of management show that the successful operation of an enterprise depends not only on the amount of resources it has, but also on the extent to which its employees are motivated (morale). This is not just a table