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空中交通管制是一个神圣的职业,同时也是一个富有挑战性的职业。管制工作是一项高强度的脑力劳动,情绪是体现工作状态的重要指标,情绪的消极或不良波动足以破坏管制员的心境,降低其主观能动作用。如果管制员的情绪克制能力不足,在管制工作中将会造成思维反映迟钝、行动缓慢,甚至抵触配合和协作等消极的工作状况。随着我国民航事业的迅猛发展,空中交通流量增长较快,在航班流量大、飞行架次多、空域结构复杂的情况下,一个心理成熟的管制员应具备精力充沛而不急躁、果敢而不轻率、思维、语言敏捷而不浮躁、沉着冷静而不迟钝的气质,在工作中应克服以下几种工作情绪:
Air traffic control is a sacred profession, but also a challenging career. Control is a high-intensity mental work. Emotions are an important indicator of the work status. Negative or adverse emotional fluctuations are enough to undermine the controller’s mood and reduce their subjective initiative. If the controller’s lack of emotional restraint, the control will result in slow thinking, slow, or even conflict with the cooperation and cooperation and other negative working conditions. With the rapid development of China’s civil aviation industry, the rapid growth of air traffic flow in the flight flow, flight sorties, the complexity of airspace in the case of a mature psychological controller should have energetic rather than impatient, bold but not lightly , Thinking, agile language without impetuous calm calm but not dull temperament, work should overcome the following types of work emotions: