本文根据《上海市民语言文字应用能力及使用状况调查问卷》的统计结果,重点分析介绍了上海市民的语言文字能力、使用状况和语言学习情况,并根据被调查者的年龄、学历、职业、居住城区等分布进行了差别分析,既反映了总体情况,又体现了差异性,较为直观地反映了上海市民语言文字应用能力及使用情况。 Based on the statistical results of “Questionnaire on the Applicability and Usage of Shanghai Citizens ’Language Spoken and Written Language”, this article mainly analyzes and introduces the ability of Shanghai citizens in language ability, usage and language learning. According to the respondents’ age, education level, occupation, Urban areas and other distribution conducted a differential analysis, not only reflects the overall situation, but also reflects the differences, more intuitively reflect the Shanghai people’s language ability and use of language.